View & Pay Your Utility Bill : Ways to Pay
Due Date:
All water payments are due 25 days after the billing date (approximately on the 26th of each month).
If the 25th day after the billing date falls on a weekend or district approved holiday, payments are due on the next business day. Please note that the Customer Service Office is open on Saturday. |
How to set up an online account
How to read the account portal
Payments may be made any of the following ways:
- Credit Card Payments
- Recurring payments
- Allow 14 business days prior to the bill due date when setting up or making changes to new or existing credit or debit card payments.
- Automatic credit or debit card payments will be pulled five business days prior to the due date.
- How set up recurring credit card payments
- One-Time Payments
- A Convenience Fee of $1.00 will be charged for every one-time credit card transaction.
- Payments must be submitted before 11:20 p.m. to be reflected on the account the next business day.
Ex. Payments received before 11:20 p.m. on Thursday will be processed on Friday. Payments received after 11:20 p.m. on Thursday will be processed on Monday.
- The payment portal is disabled on disconnect day. The portal will be enabled the next business day.
- How to pay with Quick Pay
- Direct Draft from a checking account
- Allow 14 business days prior to the bill due date when setting up or making changes to a new or existing direct account.
- Recurring draft payments will be withdrawn on the bill due date.
- Draft payments are processed three business days prior to the bill due date.
- Any changes made to an existing account after draft payment has been processed will incur a $30 NSF fee.
- How to set up automatic draft payments
- Pay by Phone by calling 512-255-7871 x1 (no additional fee)
- Payments may be made Mon.-Fri. from 8 a.m.-6 p.m., and Sat. from 9 a.m.-3 p.m.
- Visa, MasterCard, Discover, American Express are also accepted.
- White Drop Box outside in front of Community Center
- Payments dropped after 7 a.m. will be posted on the next business day.
- We strongly encourage only dropping checks and money orders through the drop box.
- Walk in Customer Service Office located in the Community Center
- Payments may be made Mon.-Fri. from 8 a.m.-6 p.m., and Sat. from 9 a.m.-3 p.m.
- All payment methods are accepted
- USPS Mail
- The mail can take up to 14 business day, and longer during holiday time periods. Payments are posted on the day the check is received.
- Bank Wire Transfers
- Bank wire transfers come in a form of a check through USPS.
- The mail can take up to 14 business day, and longer during holiday time periods. Payments are posted on the day the check is received.
Penalties:
- Non-sufficient funds (NSF) for returned checks, credit card chargebacks, or returned direct draft fees will incur a $30 fee per occurrence.
Please contact BCMUD Customer Service at 512-255-7871 for assistance.